Shipping and Delivery Policy

Our Shipping Policy: Fast and Reliable Delivery

1. Introduction

At Flap9, we are committed to delivering your orders promptly and efficiently. Please review our Shipping and Delivery Policy to understand how we process and handle shipments.


2. Shipping Policy

2.1 Order Processing

  • Orders are processed and shipped within 1–2 business days after confirmation.

  • Delivery is typically completed within 5–7 business days.

  • In case of high order volume or delays, please allow additional delivery time.

  • If there is a significant delay, we will notify you via the Contact Us section.


3. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated and displayed at checkout.

  • Delivery estimates may vary based on location, courier availability, and external factors.

3.1 Domestic Shipping (Within India)

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 1–3 business days (if available at your location)

3.2 International Shipping

We currently do not offer international shipping. However, we are working on expanding to additional countries soon.


4. Shipment Confirmation & Tracking

  • Once your order is shipped, you will receive a confirmation via Contact Us or your registered contact details, along with a tracking number.

  • Tracking details will be active within 24 hours of dispatch.


5. Customs, Duties & Taxes

  • Flap9 is not responsible for any customs duties, taxes, or additional charges imposed during or after delivery.

  • These charges are the customer’s responsibility.


6. Damages

  • We are not liable for products that are damaged or lost during shipping.

  • If you receive a damaged item, please contact the courier directly to file a claim.

  • Retain all packaging and documentation for the claim process.


7. Incorrect Addresses

  • Customers are responsible for entering accurate shipping information.

  • If a package is returned due to an incorrect address, we will reach out for reshipment at the customer's expense.


8. Contact Us

For any questions or concerns regarding our Shipping & Delivery Policy, feel free to contact us via the Contact Us page.

Delivery Options Available

Our Shipping Policy offers various delivery options to meet your needs. We provide standard shipping, express delivery, and even same-day options in select areas. This variety allows customers to choose the most suitable delivery timeframe. However, please note that express and same-day shipping may incur additional charges. Because we value your time, we strive to process orders quickly and efficiently, ensuring that you receive your items as soon as possible.

Shipping Costs Explained

Understanding shipping costs is essential when placing an order. Our Shipping Policy outlines clear pricing based on the delivery method you select. Standard shipping costs vary depending on the location and the size of your order. We also offer free shipping on orders over a specific amount, so be sure to check our policy for details. Moreover, we strive for transparency in all our pricing, so there are no hidden fees upon checkout.

Delivery Timeframes You Can Expect

Knowing delivery timeframes helps you plan your purchases more effectively. Our Shipping Policy details estimated delivery times for each shipping option. Generally, standard shipping takes 3-5 business days, while express delivery ranges from 1-2 business days. However, unforeseen circumstances like weather or holidays can delay shipments. Because of this, we recommend tracking your order for real-time updates, ensuring you stay informed every step of the way.


Understanding Our Shipping Policy

Our Shipping Policy outlines how we ensure a smooth and efficient delivery experience for our customers. We understand that timely delivery is essential, so we partner with reliable carriers to ship your orders swiftly. Because every order is important to us, we strive to process and ship items as quickly as possible. For any questions about shipping options, please consult our policy.

Shipping Times and Options

We offer a variety of shipping options to meet your needs. Standard delivery typically takes 5-7 business days, whereas expedited shipping can get your order to you within 2-3 business days. However, please note that delivery times may vary based on location and the shipping method chosen. We recommend checking during checkout for the most accurate shipping times specific to your order.

Shipping Costs and Tracking

Shipping costs depend on the weight of the order and the chosen delivery method. We aim to provide transparent pricing, so all shipping costs will be clearly outlined during your checkout process. Additionally, once your order has shipped, you will receive a tracking number. This allows you to monitor your delivery status in real-time, which brings you peace of mind knowing exactly when to expect your package.